Terms of sale and website use

1. Who you are contracting with

Wexfur Retail Limited, a private company limited by shares, registered in Ireland, trading as Wexfur, of Wexfur Retail, Unit 4 Clonard Business Park, Wexford, Y35 D881, Ireland. Contact:care@wexfur.com.

• Company registration number: to be completed before this store trades.
• VAT number: to be completed before this store trades.

2. Current status of this website

Ordering is not enabled on this website. The bag and checkout pages are provided so you can plan a purchase, but no order can be submitted, no payment is taken and no contract of sale is formed through this site at present. If you want to buy something, email us.

3. How a contract would be formed

When ordering becomes available: placing an order is an offer to buy. Our acknowledgement email confirms we received it. It is not acceptance. The contract forms only when we dispatch the goods, and it covers only the goods listed in the dispatch confirmation.

4. Prices, VAT and errors

Prices are shown in EUR and include VAT at the applicable rate. Delivery is charged separately and shown before you commit. A free-delivery threshold applies and is shown in your bag.If a price is obviously wrong, we may cancel the order and refund you in full rather than supply at the wrong price. We will always tell you first.

5. Delivery

1 to 2 working days in Ireland · 2 to 4 to the UK Delivery estimates are estimates, not guarantees. Risk in the goods passes to you on delivery. Under EU consumer law, if we fail to deliver within 30 days you may set a further reasonable period and, if that passes, cancel and receive a full refund.

6. Your right to change your mind

As a consumer you may cancel within 14 days of receiving the goods, without giving a reason, under the Consumer Rights Act 2022. Tell us by email within that period. You then have a further 14 days to return the goods. We refund within 14 days of receiving them back, or of proof that you sent them, including standard outbound delivery.

Wexfur Retail Limited offers a longer window than the statutory minimum: 30 days from delivery for unused goods in resaleable condition. That is in addition to your statutory rights, not instead of them.

The statutory cooling-off right does not apply to sealed goods that are not suitable for return for health-protection or hygiene reasons once unsealed, to goods made to your specification, or to goods that deteriorate rapidly.

7. Faulty or misdescribed goods

Goods must be as described, fit for purpose and of satisfactory quality. If they are not, you are entitled to a repair, replacement, price reduction or refund under the Consumer Rights Act 2022. Nothing in these terms limits those rights, and nothing here limits our liability for death or personal injury caused by negligence, or for fraud.

8. Using this website

• The content, artwork and code of this store are owned by Wexfur Retail Limited or its licensors.
• Do not scrape, mirror or resell the catalog, or attempt to bypass rate limits.
• Product descriptions and guides are general information, not professional advice. Ask a qualified professional about anything that matters.
• We may withdraw or change the site, or any product, at any time.

9. Your data

How we handle personal data is set out in the privacy notice, and the storage this site uses is listed in the cookie policy.

10. Complaints and dispute resolution

Email care@wexfur.com and we will respond. If we cannot resolve it, you may use the European Commission's online dispute resolution platform, or contact the Competition and Consumer Protection Commission in Ireland.

11. Governing law

These terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction. As a consumer you keep the protection of the mandatory rules of the country you live in.